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01254 383432 support@celebrategifts.co.uk

Our Offices Are Open Monday - Friday 7am - 4pm

UK Delivery

COVID-19 COURIER UPDATE
Due to the current situation, there are significant impacts on Parcelforce's ability to maintain all their usual service levels.  They will continue offering their services, receiving and delivering parcels for our customers but there may be disruptions to some services under current conditions.
As a result, Parcelforce will be suspending service guarantees from 18 March 2020 but will seek to ensure ‘all reasonable endeavours’ to maintain service levels where they can.
Please be patient with the courier during this unprecedented time.

 

We offer a fast, free nationwide delivery service for all orders over £12.00 across the whole of the UK, using our delivery partners Parcelforce and Royal Mail. There is a small charge of £3.95 for all orders up to £12.00. 


All orders received before 1pm, Monday to Friday, will be despatched on the same day. Any orders received after 1pm, or on a Saturday, Sunday, or Bank Holiday, will be despatched on the next working day. Deliveries are attempted by Parcelforce between the hours of 8am and 6pm, however these hours can be extended during busy periods. Please check the product pages and checkout for estimated delivery timescales at the time of placing your order.

For Scotland, Northern Ireland, and Islands, we will send your parcels out with Royal Mail on either a Tracked48 or Tracked24 service, depending on what you choose at the checkout. Please not that these are not a timed service and typically arrive in 2-3 working days for Tracked48 and 1-2 working days for Tracked24.

We also offer a 'Select a Date' Delivery service, so that you can place your order in advance and have it delivered on a specific date. Please note that this service is only available for deliveries Monday - Friday.

We offer a Saturday AM Delivery service through Parcelforce at an additional cost of £8.95. Please ensure that this service is selected at the checkout if you have selected a Saturday date on the product page. If you do not select the correct service charge at the checkout then sadly we will not be able to honour your selected delivery date, and we will deliver on the working day prior to the Saturday selected.

Due to the size of our gifts, every delivery will require someone to be at the property to accept it, so please communicate with the recipient to ensure that they are not left disappointed. You will receive full tracking information via email, and where Parcelforce has been used, you will receive a one hour time slot and live tracking features. You can track the exact location of your driver at any time, using the Parcelforce tracking website.

 

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